A§ILF » Privacy policy

Privacy policy

OUR PRIVACY POLICY AT A GLANCE

Who is NATHALIE ZANOLIE? We are NATHALIE ZANOLIE and we process your data as Data Controller. This means that we are responsible for how we use and protect your personal data.

What do we use your data for? We use the data you have provided online or by any other means to deal with your queries and suggestions, provide you with services or supply you with the products you have requested.

Why do we hold it? We are entitled to process your data for various reasons. When you fill in a form or send us an e-mail with a query or suggestion, we have a legitimate interest in dealing with it.

Who do we share your data with? We will only share your data with those companies that collaborate with us in order to attend to the requests received and provide our services or products, banks and organisations obliged by law. Under no circumstances will we sell your data to third parties.

What rights do you have? You have the right to access, rectify or delete your personal data. You also have the right to object to our use of data that you have previously authorised us to use, to transfer it and not to be subject to automated individualised decisions.

In processing your personal data, we apply the following principles to ensure the greatest possible protection for you:

  • Principle of lawfulness, fairness and transparency: We will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you of in advance with absolute transparency.
  • • Data minimisation principle: We will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.
  • Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable period of time.
  • Principle of integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access or misuse of our users’ data by third parties.

In this privacy policy you will find more detailed information about the use we make of the personal data of our customers, suppliers and users, and in general of all the people who maintain contact with us, regardless of the means they have used to communicate with us (online form, by telephone or by e-mail, in person).

We like to be transparent about what we do with your personal data, so that you understand the implications of the uses we make of it, or the rights you have in relation to your data. That is why we keep our Privacy Policy, Legal Notice and Cookie Policy up to date, information that you can consult on this website.

If you have any questions or would like more information about the privacy policy, please read on.

NATHALIE ZANOLIE, undertakes to comply with the legislation in force at all times with regard to the processing of personal data. By means of the following privacy policy NATHALIE ZANOLIE, in accordance with the requirements of the RGPD and the LOPDGDD, informs users and persons whose data it processes of:

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

NATHALIE ZANOLIE is responsible for the processing of your data:

Identity

NATHALIE ZANOLIE – X0019047A

Address

Avenida de Los Pueblos 20, San Eugenio, oficina, 94A, Centro Comercial, 38660 Costa Adeje, Santa Cruz de Tenerife

Telephone

922509749

Web

advocaat-tenerife.com

E-mail

info@asilf.com

NATHALIE ZANOLIE informs the user that the data provided through browsing our website, the different data collection forms or by sending e-mails will be processed by NATHALIE ZANOLIE and that this processing is included in the Register of Processing Activities managed by NATHALIE ZANOLIE in accordance with the provisions of the RGPD.

2. WHAT ARE YOUR PERSONAL DATA USED FOR?

At advocaat-tenerife.com, we process data both from users of our website and from third parties who maintain relations with us. In order to make it easier for you to know how we process your data, we have differentiated the purpose for which we use the data, the types of data and the basis of legitimacy according to the category of people whose data we process. Below, we classify the persons whose data we process according to the type of relationship they have with NATHALIE ZANOLIE

a. Web users

What data do we collect from our website users?

  • Data of users who fill in any of the available forms: The personal data that NATHALIE ZANOLIE requests includes:
    • Identification data: name and surname, telephone number, postal and e-mail address.
    • Data relating to the application
  • Data of users who browse our website: Data provided by cookies and Google Analytics.

For what purposes will we process your personal data?

When you accept our privacy policy, you authorise us to use the personal data provided for the following processing:

  • To send you the information and provide you with the service you request through the various forms available on our website.
  • To send you commercial communications about offers, activities and promotions of NATHALIE ZANOLIE and the sector that may be of interest to you by conventional or electronic means when you have ticked the box indicating that you wish to receive information.

How do we get your data?

We obtain your data by:

  • • The form filled in by the web user for the purpose stated therein. The form is subject to the acceptance of this privacy policy by ticking the box indicated.
  • We obtain the browsing data from the different cookies that the user accepts when accessing advocaat-tenerife.com for the first time.

What is the legitimacy for the processing of your data?

The express consent of the user (article 6.1.a. RGPD) expressed by filling in the different forms, the ticking of the box is what legitimises the processing by NATHALIE ZANOLIE. The user may revoke the consent given at any time, although if the consent is revoked, this does not affect the processing of data carried out prior to the revocation of consent.

Legitimate interest for the elaboration of browsing profiles and the detection of preferences through the installation of cookies.

The execution of a contract or the adoption of pre-contractual measures when the customer makes a request through the different forms available to the user on our website or requests information on the services provided by NATHALIE ZANOLIE.

b. Suppliers

What data do we collect from our suppliers?

  • Supplier’s identification data: The personal data that NATHALIE ZANOLIE requests includes:
    • Identification data: name and surname, telephone number, postal and e-mail address.
    • Employment and professional data
    • Activities and business

How do we get your data?

We obtain your data by:

  • The signing of the contract that binds us, the acceptance of the budget submitted, the receipt of invoices from the supplier and the signing of the processor contract, if applicable, for the service provided.

For what purposes will we process your personal data?

To manage information relating to the details of our suppliers of goods and services and their representatives.

Maintaining the contractual relationship with our suppliers.

Management of payments and collections relating to the contracts that bind us.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract to send you the information and carry out the management of the service provided, otherwise it will not be possible to carry it out.

In the legitimate interest of the management of data relating to the representatives of NATHALIE ZANOLIE’s suppliers.

c. Clients

What data do we collect from our customers?

  • Details of customers who fill in any of the forms available at advocaat-tenerife.com as well as at NATHALIE ZANOLIE’s physical shop.
    • Identification data: name and surname, telephone number, postal and e-mail address.
    • Data relating to the application
  • Data of customers who register on our platform:
    • Identification data: Name and surname, postal and e-mail address, telephone, billing address.
  • Details of customers who make a reservation or order in our establishment in person:
    • Identifying data: Name and surname, postal and e-mail address, telephone number, billing address
  • Customer data obtained from our contracts and quotations

How do we get your data?

If you are an online customer we obtain your data by:

  • The form filled in by the user requesting information. The form is subject to the acceptance of this privacy policy by ticking the box indicated.
  • We obtain the browsing data from the different cookies that the client accepts when accessing advocaat-tenerife.com for the first time.

If you are a face-to-face customer we obtain your details by:

  • The signed contract.

For what purposes will we process your personal data?

  • Generate and manage the documentation associated with your applications.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract to send you information and carry out the management of the service provided or the product supplied, which cannot be carried out otherwise.

The user’s consent to receive the newsletter and commercial communications about offers, activities and promotions from NATHALIE ZANOLIE and the sector that may be of interest to the user. The user may revoke the consent given at any time.

d. Social Networking Contacts

What data do we collect?

  • Identifying data in the Social Network: NATHALIE ZANOLIE will not ask you for any data beyond that which you have included in your user profile.

For what purposes will we process your personal data?

To answer and manage your queries, requests or petitions.

Engage with you as long as you are part of our community of supporters.

What is the legitimacy for the processing of your data?

In the execution of a pre-contract/contract binding you to the relevant social network and in accordance with its privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Youtube https://policies.google.com/privacy?hl=es&gl=es

advocaat-tenerife.com also collects information from web users not directly provided by them through cookies. The data collected through cookies and other devices will be used for statistical studies and profile analysis with the aim of providing a better service through our website, for which the GOOGLE ANALYTICS application will be used, which is a Google tool to help website owners analyse how their visitors interact with their properties. You can learn more about their privacy policy at https://www.google.es/intl/es_ALL/analytics/learn/privacy.html

The tool we use for advertising and commercial prospecting is GOOGLE ADWORDS. You can find more information about our privacy policy at https://policies.google.com/privacy?hl=es.

Google, including all its tools, entail an international transfer of data, as they are hosted in the US. Therefore, and given that the EU-US Privacy Shield Framework has been deemed unlawful since the judgment of the Court of Justice of the European Union in case C-311/18 23 July 2020, appropriate safeguards under Article 46 of the GDPR used to transfer data from the EEA to any third country must be adopted.

advocaat-tenerife.com will try at all times to establish appropriate mechanisms to obtain the consent of the user for the installation of cookies that require it. When a user accesses our website a pop-up appears informing them of the existence of cookies and that if they continue browsing our website they are giving their consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the conservation of the IP address in the records of advocaat-tenerife.com, along with the date of acceptance, for a period of one year, in order to demonstrate the consent given. You can obtain more information in our “Cookies Policy”.

3. HOW LONG DO WE KEEP YOUR DATA?

a. Web users

Data that are processed on the basis of the consent of the web user will be retained for as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

Those data that are processed on the basis of legitimate interest will be kept for a period of time linked to that which motivated the collection of the data, always ensuring adequate guarantees and respect for the rights and freedoms of the data subjects.

Those data that are processed on the basis of the execution of a contract or the adoption of pre-contractual measures will be retained for the duration of the contractual relationship and for the time thereafter that they must be retained by legal obligation.

The IP address obtained through cookies will be kept for a period of one year, in order to demonstrate the user’s consent.

Regarding the period of conservation of cookies, you can obtain more information on our website in the section “Cookies policy”.

b. Suppliers

Those data that are processed on the basis of legitimate interest will be kept for a period of time linked to that which motivated the collection of the data, always ensuring adequate guarantees and respect for the rights and freedoms of the data subjects.

Data that are processed on the basis of a contract, as well as if part of the processing is legitimised by a legal obligation, the data will be kept for as long as the contractual relationship is in force. The data will be kept for as long as the contractual relationship ends, or in the event that the processing is linked to a legal obligation, for as long as it is legally required. The data cannot be revoked by the data subject except in the case of legally required blocking of the data.

c. Clients

Data that are processed on the basis of the customer’s consent will be retained for as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

Those data that are processed on the basis of legitimate interest will be kept for a period of time linked to that which motivated the collection of the data, always ensuring adequate guarantees and respect for the rights and freedoms of the data subjects.

Data that are processed on the basis of a contract, as well as if part of the processing is legitimised by a legal obligation, the data will be kept for as long as the contractual relationship is in force. The data will be kept for the duration of the contractual relationship, in the event that the processing is linked to a legal obligation, and the data may not be revoked by the data subject, except in the case of the legally stipulated blocking of the data.

d. Social Networking Contacts

The processed data of the contacts of Social Networks will be maintained as long as the user and NATHALIE ZANOLIE maintain a link in the social network. As NATHALIE ZANOLIE is not directly responsible for the processing of the data, we will only be able to consult or remove your data in a restricted manner. We will process your data for as long as the social network user links to NATHALIE ZANOLIE as ‘friends’, ‘likes’, ‘follow’ or similar buttons.

NATHALIE ZANOLIE will not be responsible for the rectification of your data, restriction of the information or of those publications that you share, but the user of the Social Network will have to do it himself by configuring his profile in accordance with the privacy policy of the Social Network itself.

Regardless of the legitimacy that supported the collection of the data, it may be processed for scientific, historical or statistical research purposes, always implementing the appropriate safeguards and respecting the rights and freedoms of data subjects.

4. ADDITIONAL INFORMATION ON DATA PROCESSING

Only those over 14 years of age can provide data through our website and e-mail. If you are under this age you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all data provided to NATHALIE ZANOLIE and declares that he/she is over 14 years of age, and shall be solely responsible for any false or inaccurate statements made.

In the case of making a reservation of a service or purchase online, the interested party must be over 18 years of age, the age legally established in the civil code to acquire the age of majority and capacity to act.

The personal data processed by NATHALIE ZANOLIE may be mandatory or voluntary. In order to guarantee your privacy, you will not be asked for special categories of data on the web forms. In the event that in order to provide you with a service it is necessary to collect data of special categories, you will be asked for them in a different way. The data that will be requested in the forms are:

  • Identification data: name and surname, telephone, postal and e-mail address.

Voluntary information is information that the user is not obliged to provide in order to contact us.

The fields marked with an asterisk (*) or with the word (required) in our forms are obligatory, refusal to provide them will mean that we will not be able to provide you with the service or attend to your request.

In the event that you provide us with data of third parties, you declare that you have their consent and you undertake to transfer the information that we provide you with in this clause, exempting NATHALIE ZANOLIE from any type of obligation. However, NATHALIE ZANOLIE may carry out checks to verify that the third party has been informed, adopting the diligence measures established in the data protection regulations.

5. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

No data will be passed on to third parties unless legally obliged to do so or in the event that it is necessary in order to deal with your request.

The recipients to whom your data may be disclosed include:

  • • Public Administrations and Bodies when so required by tax, labour, Social Security or any other applicable regulations. Companies in charge of data processing (providers of fraud detection and prevention, technological services, customer services, advertising and marketing services, and, in general, third party providers that are necessary for the provision of the services offered by NATHALIE ZANOLIE such as courier and transport service providers, etc.).

International transfers of data may also occur in the context of the above transfers/communications for which NATHALIE ZANOLIE will use the tools provided for in Article 46 and 49 of the GDPR to ensure that transfers are made to countries that do not have an adequacy decision from the European Commission.

In any case, third parties with whom certain personal data is shared will have previously accredited the adoption of appropriate technical and organisational measures for the correct protection of the same and will only be carried out with third countries when there is a binding legal instrument in accordance with articles 46 and following of the RGPD. By accepting this privacy policy, you accept that an international transfer of data may take place in accordance with the guarantees indicated.

If the conditions referred to in Article 46 are not met, the data subject may consent to the international transfer or a contract may be executed in the interest of the data subject. Otherwise, authorisation shall be sought from the supervisory authority.

NATHALIE ZANOLIE does not sell customer data to third parties under any circumstances.

6. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user may exercise the following rights against NATHALIE ZANOLIE:

  1. Accessing your personal data
  2. Rectify them when they are inaccurate or incomplete
  3. Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
  4. Oppose your treatment
  5. To request the restriction of the processing of their data when any of the conditions provided for in the regulations are met
  6. Request the portability of your data in the cases foreseen in the regulations.
  7. Prevent being subject to automated decisions
  8. Revoke consents given

In order to exercise their rights, users must send a written request indicating the right they wish to exercise and enclose a document accrediting their identity and a postal or e-mail address for notification purposes. This request may be made either by post to: NATHALIE ZANOLIE Avenida de Los Pueblos 20, San Eugenio, oficina, 94A, Centro Comercial, 38660 Costa Adeje, Santa Cruz de Tenerife, or at the following e-mail address: info@asilf.com .

NATHALIE ZANOLIE shall reply to the request for the exercise of rights within one month of receipt of the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.

Likewise, the interested parties have the right to complain to the competent Control Authority (Spanish Data Protection Agency) when they consider that NATHALIE ZANOLIE has infringed the rights that the data protection regulations recognise in www.aepd.es.

7. ARE MY DATA SAFE?

NATHALIE ZANOLIE has a contract with the hosting company Hostalia for the hosting of her website. It is a European company and has the latest security measures in place.

In any case, NATHALIE ZANOLIE guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data in view of their confidential nature and undertakes to keep such data secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.

8. LINKS TO OTHER WEBSITES

If you choose to leave our website via links to other websites that do not belong to us, NATHALIE ZANOLIE shall not be responsible for the privacy policies of those websites or for the cookies that they may store on your computer.

Date: January 25, 2023

Version: V.1.0